Refund & Returns Policy

Last Updated: 25 July 2026

Welcome to Vedriddhi. This policy govern your use of our website and the purchase of our handcrafted products.

At Vedriddhi, every product is carefully handcrafted and inspected before dispatch. We strive to ensure that every order reaches you in excellent condition. If you receive a damaged, defective, or incorrect product, we are here to help.

By using our website, you agree to the practices described in this Refund & Returns Policy.

Eligibility for Returns

Returns are accepted only under the following circumstances:

  • The product received is damaged during transit.
  • The product received is defective.
  • An incorrect product has been delivered.
  • The product is missing components or accessories, if applicable.

To be eligible for a return, the product must be unused, in its original condition, and returned with its original packaging.

Return Request Timeline

Customers must notify us within 48 hours of receiving the order by emailing us with:

  • Order Number
  • Description of the issue
  • Clear photographs of the product and packaging
  • An unboxing video (if available)

Requests received after this period may not be eligible for return or replacement.

Non-Returnable Items

The following items are generally not eligible for return:

  • Products damaged due to misuse or improper handling.
  • Products showing signs of use after delivery.
  • Minor variations in colour, finish, texture, or size that naturally occur in handcrafted products.
  • Products purchased during clearance or special promotional sales, unless damaged or defective.

Refund Process

Once the returned product is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to the original payment method within 7–10 business days.

Processing times may vary depending on your bank or payment provider.

Replacement Policy

Where possible, Vedriddhi may offer a replacement instead of a refund for damaged, defective, or incorrectly delivered products.

Replacement requests are subject to product availability.

Return Shipping

If the return is approved due to our error or a damaged/defective product, Vedriddhi will arrange the return pickup or reimburse reasonable return shipping charges, as applicable.

Customers are requested not to return products without prior approval from our support team.

Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

If cancellation is approved before dispatch, the refund will be processed to the original payment method.

Damaged Packages

If the outer package appears severely damaged at the time of delivery, customers are advised to:

  • Inspect the package before accepting delivery.
  • Take photographs of the package.
  • Inform the delivery partner immediately, where possible.
  • Contact Vedriddhi at the earliest.

Changes to this Refund & Returns Policy

Vedriddhi reserves the right to update this Refund & Returns Policy at any time.

Any changes will be published on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Refund & Returns policy or our data practices, please contact us:

Email: vedriddhi.shop@gmail.com